The Wylde Life


Frequently Asked Questions


What is the shipping time for purchases in the online shop?

Generally items ship within 5 business days but in some cases during the peak periods, promotional sales, or for handmade items shipping can take up to 15 business days total.

How much will shipping be for my order?

Orders over $100 ship free with use of the promo code “ FREESHIP100”  Orders under $99.99 shipping cost will vary by weight and country.


What is the Return & Exchange Policy for online purchases?

 

Online purchases may not be returned or exchanged except for in the case of damages.  

 

My order is not correct. What should I do?

We check our packages carefully, but we do make mistakes from time to time. We will lbe happy to correct your order. To remedy the situations, contact us at our Contact Us page via the website.  Do not contact via instagram as your message may be overlooked.


I have seen some other TheWyldeLife products, but they’re not in your online shop. How can I find out about the availability of other products?

Our online shop has the most up-to-date selection of available products. But for special questions about particular products, contact us via our Contact Us page.

Can I buy TheWyldeLife products as a wholesale buyer?

Yes! If you want to buy wholesale from us please contact us via our Contact Us page and we will get back with you with a quote and further details.


What does “vintage” and similar terms mean in regards to an item?

 

Vintage and antique refers to items more than 20 years old.  Vintage and antique items may have been previously worn and gently used.  They are NOT brand new unused items.  Used items may have minor flaws that do not take away from the quality of the piece.  In addition when the terms “grunge” or “distressed” are used please expect an item to have hard wear and purposeful damage present as part of the esthetic.